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Terms and Conditions

WELCOME
Welcome to theboldbear.com. By utilizing the latest technology to ensure secure, hassle-free shopping, theboldbear.com is constantly working on building a broad range of high-quality products for customers. Keep in mind, however, that we here at BoldBear Brands Corporation provide our services to our customers subject to the following notices, terms, and conditions.

DISCLAIMER
This site is provided by BoldBear Brands Corporation on an “as is” basis. BoldBear® makes no representations or warranties of any kind, express or implied, as to the operation of the site, the information, content, materials or products included on this site. To the full extent permissible by applicable law, BoldBear Brands Corp. disclaims all warranties, express and implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose. BoldBear Brands Corporation will not be liable for any damages of any kind arising from the use of this site or the products purchased using the site, including but not limited to direct, indirect, incidental, punitive and consequential damages.

Color Disclaimer
The digital images on our website are as accurate as possible. However, different monitors may cause colors to vary slightly.

Inaccuracy Disclaimer
Every effort has been made to check our information for accuracy. Descriptive or typographical errors are subject to correction. In the event that an item is listed at an incorrect price due to error, BoldBear Brands Corp. shall have the right to refuse or cancel any orders placed for items listed at the incorrect price, regardless of whether or not the order has been confirmed and the credit card charged. If your credit card is charged for the purchase and the order is canceled, BoldBear Brands Corp. will refund the charge.

Price Change Disclaimer
Prices are subject to change without notice. While our goal is a 100% error-free Site, we do not guarantee that any content is accurate or complete, including price information and product specifications. If we discover price errors, they will be corrected on our systems, and the corrected price will apply to your order. BoldBear reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions (including after an order has been submitted and accepted).

Custom-made Products Disclaimers
We offer several products where you can add your own personal touch. Due to the nature of custom-made and personalized items, cancellations will not be permitted. We are not liable for any misspellings or incorrect characters entered by the customer for personalized items. These items also are non-returnable; however, in the event, your item arrives damaged or defective, we will happily provide a replacement at our expense.

Trademarks
“BoldBear®” “theboldbear.com,” “BBC” and “BoldBear Brands” are trademarks of the BoldBear Brands Corporation, in the United States. theboldbear.com graphics, logos, and service names are trademarks of BoldBear Brands Corporation. These trademarks may not be used in any manner that is likely to cause confusion among customers, or in any manner that disparages, or discredits, or dilutes the theboldbear.com name. Any other trademarks not owned by BoldBear Brands Corporation that appear on this site are the property of their respective owners.

Copyright
The graphics and textual content, arrangement, and assembly of this site is the property of theboldbear.com or its content suppliers and protected by U.S. copyright laws. Users should feel free to use this site as a shopping resource, but any other use of the site, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this site, is strictly prohibited. In addition, the software used on this site is the property of BoldBear Brands Corporation or its software suppliers and is protected under U.S. copyright laws.

Applicable Law
This site is created and controlled by BoldBear Brands Corporation in the State of Missouri, the USA with the help of SCo Consultant, Inc. Accordingly, the laws of the State of Missouri will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws. We reserve the right to make changes to our site and these disclaimers, terms, and conditions at any time.

Shipping and Handling

DO YOU WRAP THE PRODUCTS BEFORE SHIPPING?
All products are securely wrapped to protect the item from damage during shipping. No product is shipped without being wrapped for protection.

WHAT IS THE SHIPPING POLICY?
The Standard Shipping charge is determined by the size and weight of the item. Many items ship within 48 hours and arrive within 5-7 days of the shipment date. Select oversized or heavy items may not qualify for Standard Shipping. These items will instead receive Standard Delivery (see below).

We regret that we cannot ship to P.O. boxes.

Shipments to addresses outside the contiguous United States, including Alaska, Hawaii and APO/FPO, incur additional charges that are not reflected online. After you check out, customer service will contact you with a revised total. You will not be charged until you have approved the change.

SIZING DETAILS
BoldBear products vary in size by design, so please pay close attention to the size of the sign in the descriptions. All listed dimensions are within a 1/2 inch of the actual size.

DO YOU SHIP OUTSIDE THE U.S.?
Unfortunately, at this time we only ship the item(s) domestically in the United States. As we grow, we’ll announce new shipping updates.

SHIPPING AND PROCESSING TIME FRAMES
All shipping and process times are listed within the item descriptions. We will let you know when you sign has shipped and include a shipping/tracking number.

We cannot guarantee the USPS arrival times. Once they take the package it is literally out of my hands.

We will do my best to stick to the listed processing times. Life does happen, and if it does, someone from BoldBear will contact you if there will be a delay. Please let us know up front if your sign will be at a wedding, for a birthday-any event that has a set date. This ensures we know that your sign needs to be a priority. Having said that, if you need your sign for an occasion please plan and order as much ahead of time as possible to make sure it makes it to you on time!

Domestic Shipping

CAN I MAKE A LOCAL PICKUP?
Unfortunately, a local pickup is currently unavailable at all locations but Local delivery will be available soon with a 15-mile radius of zip code 92590. If you desire to have your product delivered locally, please make sure you correctly choose the right shipping offer during checkout.

DO YOU SHIP OUTSIDE THE U.S.?
Unfortunately, at this time we do not. We only ship item(s) domestically in the United States.

Order Changes and Cancellations

Our system is designed to process and ship orders as quickly as possible. After you have confirmed your order, you cannot cancel or change your order. Once you receive your order in the mail, you may simply return any unwanted items by following our Return Instructions.

Cancellations on our part:
Orders or parts of an order may be canceled by our system for various reasons. Possible reasons include:

  • Your item has become unavailable
  • We are having difficulty processing your payment information
  • We are unable to ship to the address provided

If your order is canceled, you will receive notice via email. You will not be billed for any canceled items. Once an order is canceled, it cannot be reprocessed and must be submitted again on our website.

Damaged or Incorrect Order

If you have received a damaged or defective item, please refer to our return & exchange policy, then email us with information as to what is wrong with the item. Please include your order number.

Refunds

REFUNDS
Due to the limited number of items we make per design, all items once sold and delivered will not be available for a refund. We are more than happy however to exchange the item(s) or issue store credit. Shipping and handling fees are separate charges.

PRODUCT DISCLAIMER EXTENSION
All dimensions are approximated / estimates only and may not be exact measurements. While every effort has been made to ensure the accuracy and completeness of the information contained herein, we assume no legal liability for the completeness or usefulness of any information disclosed.

We reserve all the rights, at any time, without notice, to impose terms and conditions regarding the use and privacy of information submitted to, or gathered from, our website. We are not responsible for the contents of any off-site pages referenced or used herein as links to other sources.

Privacy Policy

ONLINE PRIVACY POLICY AGREEMENT
BoldBear Brands Corporation, (BoldBear® or BoldBear Brands), is committed to keeping any and all personal information collected of those individuals that visit our website and make use of our online facilities and services accurate, confidential, secure and private. Our privacy policy has been designed and created to ensure those affiliated with BoldBear Brands Corporation, of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

Therefore, this Privacy Policy Agreement shall apply to BoldBear Brands Corporation, and thus it shall govern any and all data collection and usage thereof. Through the use of www.theboldear.com, you are herein consenting to the following data procedures expressed within this agreement.

Collection of Information
This website collects various types of information, such as:

Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected
BoldBear Brands Corporation may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.theboldear.com. BoldBear Brands Corporation may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

BoldBear Brands Corporation does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

BoldBear Brands Corporation may deem it necessary to follow websites and/or pages that our users may frequent in an effort to glean what types of services and/or products may be the most popular to customers or the general public.

BoldBear Brands Corporation may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon BoldBear Brands Corporation, and/or our website;
Maintain, safeguard and/or preserve all the rights and/or property of BoldBear Brands Corporation, and
Perform under demanding conditions in an effort to safeguard the personal safety of users of www.theboldear.com and/or the general public.

Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please opt-out by clicking the unsubscribe link in our email newsletters or send an email that you wish to unsubscribe to support@theboldbear.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Links to Other Web Sites
Our website does contain links to affiliate and other websites. BoldBear Brands Corporation does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security
BoldBear Brands Corporation shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.

The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users’ trust and confidence in the internet and website use by providing simple and secure access and communication of credit card and personal information. In addition, BoldBear Brands Corporation, store site is secured when processing payments online through the secure payment processing system of PAYPAL.

Changes to Privacy Policy Agreement
BoldBear Brands Corporation, reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at www.theboldear.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time BoldBear Brands Corporation, decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Acceptance of Terms
Through the use of this website, you are hereby accepting the terms and conditions stipulated in the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email or mail concerns to the mailing address.

Email: contact@theboldbear.com

Mailing Address:
BOLDBEAR BRANDS CORPORATION
Kansas City Headquarters – Mailing Address Only
3101 Mercier Street, Ste 401
Kansas City, Missouri 64111

SOUTHERN CALIFORNIA OFFICE
Fulfillment Team Location – Mailing Address Only
39559 Bainbridge Circle
Murrieta, California 64136

09/09/2018

Custom Orders and Care Instructions

REFUNDS
Due to the limited number of items we make per design, all items once sold and delivered will not be available for a refund. We are more than happy however to exchange the item(s) or issue store credit. Shipping and handling fees are separate charges.

CUSTOM AND PERSONALIZED ORDERS

Many of BoldBear’s signs are made to order and we will start on your sign within 24-48 hours of receiving payment. Any customization needs to be decided on before purchasing-just send us a message and we can discuss what you are wanting!

We’ll work closely with you to make sure we understand completely your idea and will send you a final “proof” of design/your idea before production is started.

After purchasing and payment are received, we will be unable to change what we decided upon.

Colors do show up differently on different computer/phone screens. Having said that we cannot be sure of how colors show up on your screens, so colors may look slightly different in person than on the screen.

*CUSTOMIZATIONS MAY ADD TIME TO PROCESSING*
All custom signs are final, no exchanges or refunds for the finished approved product. If your sign is going to be customized, we will let you know your estimated processing time.

**Shipping cost will vary based on the size of sign you order… please verify shipping cost before placing an order, thank you.

CARE INSTRUCTION
Most signs will hold a wax protector coating for minor dings unless agreed otherwise. This ensures they remain matte or distressed depending on the sign to make sure it stays that way.

All signs are wrapped carefully for shipping. Please take care in unwrapping your sign when you receive it.

If your sign is framed, it is secured by framing nails and tested for durability. Please do not hold the sign by the frame or pull at the frame.

Please do not place your sign outside for long periods of time because it is not sealed to withstand weather conditions such as rain, wind or sun.

Please handle your sign with clean and dry hands.

Please Read Prior to Purchase

*PLEASE READ PRIOR TO PURCHASE*
If you purchase any of our wood signs, remember that all wood signs @OFFICIALBOLDBEAR are hand-built. Each wood sign is individually cut, sanded and painted, therefore no two signs are exactly alike! This is what makes handmade products so special and one of a kind.

Knots, indention’s, imperfections, etc. in the wood will be present and will vary with each sign. Keep in mind that if your sign is distressed it will go through a distressing process, the paint will be sanded away on both the text and the background of your signs. This is done purposefully to achieve a rustic, worn/aged look. All custom signs are final, no exchanges or refunds for the finished approved product. *WAX PROTECTIVE COATING IS APPLIED TO SIGNS TO PROTECT AGAINST MINOR MARKS AND BUMPS!

Join Marketplace

BoldBear® is accepting applications for California Artisan businesses to join the Marketplace.

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